Privacy Policy

Last updated: April 2026 · ANJANAM (“we”, “us”, “our”)

Introduction

This Privacy Policy explains how ANJANAM collects, uses, stores, and shares information when you use our mobile app, website, and related services (together, the “Services”). By using the Services, you agree to this policy. If you do not agree, please do not use the Services.

Information We Collect

• Account and profile: name, email address, phone number (if provided), and password credentials (stored securely via our authentication provider).
• Orders and commerce: shipping and billing-related details you provide, order history, product selections, and payment references (card data is processed by our payment partner; we do not store full card numbers).
• Digital content: records of purchases or access to articles, videos, or other digital items available through the platform.
• Device and technical information: device type, operating system, app version, push notification tokens (if you opt in), and diagnostic or log data used to secure and improve the Services.
• Communications: messages you send to support or feedback you provide.

How We Use Information

• Create and manage your account; authenticate you.
• Process orders, deliveries, returns, and refunds.
• Provide access to digital content you are entitled to.
• Send transactional messages (order updates, security alerts) and, where permitted, marketing (you may opt out where applicable).
• Improve the app, prevent fraud, enforce our terms, and comply with law.

Payment Processing (Razorpay)

Payments are processed by Razorpay (or other providers we may disclose at checkout). When you pay, you may be subject to Razorpay’s terms and privacy policy. We receive limited payment status and transaction references needed to fulfil your order—not your full card or bank credentials.

Third-Party Services

• Supabase: we use Supabase for authentication, database, and related backend services. Data is processed according to Supabase’s practices and our configuration.
• Firebase (Google): we may use Firebase for hosting, analytics, crash reporting, and push notifications. Google’s policies apply to those features.

We do not sell your personal information. We share data with processors only as needed to operate the Services or as required by law.

Data Security

We use industry-standard safeguards (including encryption in transit, access controls, and secure infrastructure) to protect your information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

User Rights

Depending on where you live, you may have rights to access, correct, delete, or export your personal data, or to object to or restrict certain processing. To exercise these rights, contact us at the email below. We will respond within a reasonable time as required by applicable law.

For account deletion requests and data deletion details, please visit our Delete Account page.

Contact

Questions about this policy: support.anjanam@gmail.com